Leadership

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6 Steps to Hire and Keep Top Leaders on Your Team

No one doubts the impact of great leaders to an organization’s overall success. The challenge seems to be finding them, growing them, cloning them, and keeping them. Miss any of these steps and your organization eventually sees gaps in its bench strength. 6 Steps to Hire: Fine-tune your interviewing process Far too many hiring managers [...]

Communication Zingers to Avoid in Your Presentations and Email

Words to Avoid... In a presentation or an email, it’s typically not the big things but the small missteps that damage relationships—particularly when it comes to blocking receptivity. Of course, as the speaker or writer, you’re focused on substantive matters like strategy, structure, and facts. Yet think of all the recent political and business blow-ups [...]

How to Handle a Know-It-All

Know-it-alls walk the halls at every level—from the basement to the executive floor. It’s not their title or expertise that’s the problem. Most everyone welcomes helpful information or experience when solving a problem or seeking innovative ideas. The know-it-all label comes from a person’s communication style and attitude—that is, the manner in which their expertise [...]

Senate Confirmation Hearings: Why Otherwise Smart People “Think Like That”!

Ever ask yourself how an otherwise intelligent friend or coworker could “think like that”? Or “vote like that”? Or “twist things like that”?  Do you ever wonder if they are intentionally taking things out of context, attempting to deceive others as they pass on information, or are simply misinformed themselves? Politics and the Senate confirmation [...]

4 Signs You Need to Power Down for a Tech Detox

According to a PEW poll, 90 percent of the world’s smartphone users say their phone is their “constant companion.” And 96 percent say they “rarely” or “never” power down.  Social media experts insist that you have to post every single day to be considered “active” on your chosen platform. Yet for all this connection, real [...]

How to Manage a Motor-Mouth at Your Meeting or Party

Whether you meet them at an upcoming holiday party or have them dominating your meetings, incessant talkers present a challenge. While you do want them to have opportunity to tell their story or present their ideas, these people need to add their “two cents” to everyone’s comments and to top everyone’s story. They rarely offer [...]