Miscellaneous

/Miscellaneous

4 Misconceptions About How to Be an Engaging Speaker

An executive coaching client shared this goal with me:  “I want to become a more inspiring speaker so my employees really become engaged and catch the vision for this upcoming year.” The backstory:  According to the CEO, this senior leader Tyler, who’d assumed the role of plant manager three years earlier, did not get along [...]

What to Say to Someone When Their Loved One Dies

Three times in the past year, I’ve had the sad occasion to have a friend lose a spouse through death: car accident, heart attack, and cancer. As I attended the visitation and memorial service, I couldn’t help but notice how many people seemed at a loss about what to say to their friend or coworker [...]

How to Control Dominators in Meetings

Meetings often unfold similar to encounters on the playground: Passive and dominating attendees annoy each other and complicate things. So why not simply let the passive meeting participants fade into the woodwork and let the dominators take over the game board? Several reasons: Dominators monopolize and prevent other ideas and solutions from surfacing. Dominators often [...]

If You Want to Be Happy, Practice Gratitude

The holidays create a great season to bring more happiness into your life. The best way? Reflect on all the things in your life that help you, move you forward, make you smile, and give you satisfaction. Feelings of gratitude lead to love, generosity, compassion, joy, energy, service. The engine of gratitude is mindfulness. Its [...]

4 Ways Leaders Make Their Communication Clear

As a leader, you’ve probably asked your team dozens of times, “Do you understand?” But I’ll wager you’ve rarely have had anyone respond, “No, I don’t get it.” Instead, they nod, smile, and remain silent, thinking they’ll figure it out later. Some do; some don’t. The best leaders know that the burden to be understood [...]

Interviewing, Emceeing, Q&A From the Audience: Tips for Difficult Situations

I recently attended an event where journalist Judy Woodruff interviewed famed architect Santiago Calatrava. That interview surfaced two issues that show up routinely in the workplace: at management and sales meetings, at industry conferences, and during all-hands employee meetings. What do these venues have in common? Frequent programming that features “interviews.” Moderators hosting a panel [...]