Some glitches turn out to be funny—later, at least to the audience. Before a group of gregarious sales reps, I was trying to make the point that...
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You run into ramblers everywhere: On a Zoom webinar. In the board room. In your training class. The reasons vary: They have extensive experience....
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Most professionals need to perfect the same storytelling skills as sales professionals. After all, in selling the executive team’s philosophies and...
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“Never got a response to my email.” “They never followed through on my recommendation.” “I’d definitely like to have a seat at the table...
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Letting your employees communicate with your customers and prospects can kill your business. Let me be clear: Employees should be able to talk or...
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(Forbes originally published my article here.) Yes, yes, I know most businesses are continually soliciting clients and prospects—not trying to...
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