Quotes by Subject

Character   |   Communication   |   Conflict   |   Decision-Making   |   Faith   |   Feedback   |   Friendship   |   Gratitude   |   Humor   |   Leadership/Management   |   Listening   |   Meetings   |   Miscellaneous   |   Negotiation   |   Personal Development   |   Persuasion   |   Public Speaking   |   Relationships   |   Trust   |   Writing/Publishing

Quotations on Character by Dianna Booher

“One of the surest marks of character is the willingness to accept negative feedback without feeling animosity toward the person who gives it.” —Dianna Booher

“Character influences others far more than clever words.” —Dianna Booher, from What MORE Can I Say?

“In today’s culture, some people think moral responsibility means picking up their munchies mess at the movies.” —Dianna Booher

“Work productively because you have a high standard of ethics.” —Dianna Booher

“Competence plus character creates influence.” —Dianna Booher, from Your Signature Work

Quotations on Communication by Dianna Booher

“Talk ISN’T cheap. It can cost your reputation or relationships.” —Dianna Booher

“Arrogance and attitude sometimes scream so loudly that the actual message a person plans to deliver gets lost in the noise.” —Dianna Booher

“People who speak up move up.” —Dianna Booher

“Competence plus character wrapped with great communication skills creates influence.” —Dianna Booher

“Improve your thinking and you’ll improve your communication.” —Dianna Booher

“Ideal conversation should be an exchange of thought. If you wait to wade in until you can be witty, you may end up a wallflower.” —Dianna Booher

“’Listening to talk shows, do you ever wonder who took the ‘civil’ out of ‘civil discourse’?”‘ —Dianna Booher

“Innovation calls for direct communication, where honesty is valued above harmony.” —Dianna Booher

“Exercise your courage muscles today. Need to have a tough conversation?” —Dianna Booher

“When in doubt, leave it out.” —Dianna Booher

“’You have the final ‘say’ about what you say. With that comes responsibility.’” —Dianna Booher

“Communication is the soul of management: analysis and solid decisions translated into clear messages that influence people to act and feel good about their performance.” —Dianna Booher, from Communicate With Confidence!

“Communication cultures are created—not wished into existence.  Great communicators model the masters, develop the strategies, practice the techniques, and measure the results.” —Dianna Booher, from What MORE Can I Say?

“Hearing only what’s said leaves many gaps in your understanding.” —Dianna Booher, from What MORE Can I Say?

“Change is difficult enough. To persuade, either reduce the size of the change—or make it so large that it’s ‘new.’” —Dianna Booher, from What MORE Can I Say?

“Convoluted government regulations have gagged people to the point that they fear communicating with customers without signing paperwork first.” —Dianna Booher, from What MORE Can I Say?

“Being emotional may actually be one of the BEST things a woman has going for her!” —Dianna Booher, from What MORE Can I Say?

“People cannot hear logical reasons until they work through the related emotional issues.” —Dianna Booher, from What MORE Can I Say?

“When making a request, give people time to consider the commitment. Otherwise, you may get a yes answer and a no on follow-through.” —Dianna Booher, from What MORE Can I Say?

“’Yes, but’ stalls progress. ‘Yes, and’ propels the conversation forward.’” —Dianna Booher, from What MORE Can I Say?

“Drop the doublespeak. People distrust what they don’t understand.” —Dianna Booher, from What MORE Can I Say?

“Squelch the urge to splurge. Communicate more with less. Subtract to add.” —Dianna Booher, from What MORE Can I Say?

“The strength of a statement is often inversely proportionate to its length.” —Dianna Booher

“Communicate through your body language that you enjoy being alive.” —Dianna Booher

“Clear communication sharpens focus and drives action.”—Dianna Booher

“If you can’t write your message in a sentence, you can’t say it in an hour.” —Dianna Booher

“Communication is about making things happen, getting action, changing behavior, or changing minds.” —Dianna Booher, from What MORE Can I Say?

“Mixed messages bewilder even the brightest people.” —Dianna Booher, from What MORE Can I Say?

“Making the complex simple is hard.” —Dianna Booher, from What MORE Can I Say?

“Never mind your intentions. Communication is about what others hear with your words.” —Dianna Booher, from What MORE Can I Say?

“Don’t just drift into dialogue, draft copy, and deliver. Effective communicators know the outcome they want and plan how to get there.” —Dianna Booher, from What MORE Can I Say?

“Good communication may not make a risky deal safe, but poor communication may sell the benefits of a good deal.” —Dianna Booher, from What MORE Can I Say?

“Precise communication packs a punch.” —Dianna Booher, from What MORE Can I Say?

“People dodge generic information. Specificity builds contrast and draws attention.” —Dianna Booher, from What MORE Can I Say?

“Passion as a communicator pushes us to contribute to others’ lives, to change situations, and to champion causes.” —Dianna Booher, from What MORE Can I Say?

“Words can make a deeper scar than silence can possibly heal.” —Dianna Booher, from The Worth of a Woman’s Words

“When speakers refuse to boil it down, listeners have to sweat it out.” —Dianna Booher, from Speak with Confidence!

“Consistent messages delivered over time gradually sink in—even if wrong. How much better if encouraging!” —Dianna Booher, from What MORE Can I Say?

“Your choice of words can turn the positive into a negative in a nanosecond.” —Dianna Booher, from What MORE Can I Say?

“Communicating the potential outcome of an idea engages us because it demands deep reasoning.” —Dianna Booher, from What MORE Can I Say?

“Communicators intuitively think more is better. Speakers add value. But listeners average overall value and walk away with a single impression.” —Dianna Booher, from What MORE Can I Say?

“Squelch the urge to splurge. Communicate more with less. Subtract to add.” —Dianna Booher, from What MORE Can I Say?

“Ditch doublespeak. Unravel the babble.” —Dianna Booher, from What MORE Can I Say?

“A logical case informs—but rarely motivates.” —Dianna Booher, from What MORE Can I Say?

“Once words leave your mouth, credibility goes either up or down. Trust remains stable, grows, or plunges.” —Dianna Booher, from What More Can I Say?

“Remove the emotional noise so people can hear you.” —Dianna Booher, from What MORE Can I Say?

“With attention spans getting shorter and shorter, you need to ramp up your idea wattage.” —Dianna Booher

“Be direct. Don’t couch an opinion or objection in a question.” —Dianna Booher

“To communicate effectively with others, we must know our own heart and mind: What are my intentions in this conversation? Am I admitting my true feelings? Am I projecting my intentions and feelings onto the other person? What do I want the outcome of this conversation to be? Then we must ask ourselves, Will my words and my tone accomplish my purpose?” —Dianna Booher

“As a communicator, never underestimate the power of persistence.” —Dianna Booher

“When writing or speaking, if in doubt, leave it out.” —Dianna Booher

“Confidence as you communicate creates more than charisma. It cracks open your future.” —Dianna Booher

“The right timing in your communication can mean the difference between a welcome response and rebuke.” —Dianna Booher

“Simple, solid ideas sell. But making the complex sell—now that’s hard.” —Dianna Booher

“As a communicator, never underestimate the power of persistence.” —Dianna Booher

“We hardly have time to tell people things the first time, much less time to tell them over and over and over.” —Dianna Booher

“People are overburdened with information and skeptical of spin. Your first challenge incommunication is getting past the ho-hum.” —Dianna Booher

“People who consider themselves great communicators often talk just because they can express themselves well, rather than because their ideas are sound and profitable.” —Dianna Booher

“The best of life is a meaningful conversation between life-long friends.” —Dianna Booher

“Few things stir your spirit and make you feel alive like engaging in a deep conversation.” —Dianna Booher

“As a leader, strive to speak to the heart.” —Dianna Booher

“If you want to breathe fresh air into your life, make up your mind to talk—really talk—to someone for an extended time.” —Dianna Booher

“As a communicator, know when a plus becomes a minus.” —Dianna Booher

“’Inappropriate emails misdirected can be the basis of lawsuits. Are you sure ‘Send’ is the right command?’” —Dianna Booher

“The strength of a statement is often inversely proportionate to it’s length.” —Dianna Booher, from What MORE Can I Say?

“Words will work–if you make them. And positive, powerful, tactful words work best of all.” —Dianna Booher, from What MORE Can I Say?

“Specificity in communication builds contrast and draws attention.” —Dianna Booher, from What MORE Can I Say?

“Disregarding content when communicating can be self-defeating–and downright dangerous.” —Dianna Booher, from What MORE Can I Say?

“Great communicators model the masters, practice the strategies, and measure the results.” —Dianna Booher, from What MORE Can I Say?

“Spread the message: Words matter.” —Dianna Booher, from What MORE Can I Say?

Quotations on Conflict by Dianna Booher

“Courage shows up most in the midst of adversity.” —Dianna Booher, from 10 Smart Moves for Women

“Ongoing conflict is like a simmering pot of water. In a bubbling state, you will never experience calmness and peace within yourself.” —Dianna Booher, from Get A Life Without Sacrificing Your Career

“Some conflicts are important; some are unimportant. Knowing the difference can determine the course of your life.” —Dianna Booher, from Get A Life Without Sacrificing Your Career

“To reduce stress, resolve ongoing conflict with others.” —Dianna Booher, from Get A Life Without Sacrificing Your Career

“View difficult people as a challenge—not a focus for complaints.” —Dianna Booher, from Communicate With Confidence!

“Where there’s silence, there’s typically a reason.” —Dianna Booher, from What MORE Can I Say?

“Keep reminding yourself that you can choose how to handle conflict. If you don’t like past results, choose differently.” —Dianna Booher

“Some people are born to bellyache. So probe to determine the degree of dismay before you decide to dismantle your plans to please them.” —Dianna Booher

“’You can make people angry as you ‘make a point.’ But do you have time to deal with the fallout?”’ —Dianna Booher

“Communicate. At the least, talking reduces tension; at best, talking purposefully and well resolves issues.” —Dianna Booher

“Don’t kill a good idea just because it wasn’t expressed well. Not all creative thinkers are effective communicators.” —Dianna Booher

“Planning your phrasing can make the difference in building your case and blowing up a deal.” —Dianna Booher

“Beware the power of negative emotion to dwarf influence and stall change in those around you.” —Dianna Booher, from What MORE Can I Say?

Quotations on Decision-Making by Dianna Booher

“Good decisions can turn into disasters when communicated poorly.” —Dianna Booher, from What MORE Can I Say?

“People want to HAVE choices to solve problems. But oddly enough, they often call in professionals to help them limit choices in decision-making.” —Dianna Booher

“Over-choice paralyzes people. Persuasive people help others narrow the path to their best choices.” —Dianna Booher, from What MORE Can I Say?

“People rarely change their thinking or behavior based solely on logic.” —Dianna Booher, from What MORE Can I Say?

“Edit your message to the essential. Too much information and too many options paralyze people.” —Dianna Booher, from What MORE Can I Say?

Quotations on Faith by Dianna Booher

“When you think of a career, you approach things differently. You’re not capitalizing solely on your strengths; you need to turn your weaknesses into pluses as well. You’re not looking for a coach who’ll make you feel important; you want a coach who will challenge you. You’re not focusing on winning one big championship title; you want to sign with a team that provides a lifetime of championship opportunities. You’re not focusing on the season’s stats; you’re focusing on lifetime achievement records. The same holds true in pursuing God’s best at work. You’re not focusing on a job; you’re focusing on building character in the job. You’re not focusing solely on income; you’re focusing also on impact. You’re not focusing only on a career; you’re focusing on making a contribution in your calling.” —Dianna Booher, from Your Signature Work

“’What if we all lived each day of our lives in such a way that we would be proud to add our signature to it when the day was over—just as the artist, novelist, or clothing designer signs a piece of work? When artisans sign their work, they’re making a statement: ‘I’m taking ownership. This is my personal best at this moment.’” —Dianna Booher, from Your Signature Life

“You are the creator of your character, the writer of your life’s story, and the architect of your work life.” —Dianna Booher, from Your Signature Life

“Your body is the temple of God, and he can live either in a small motel room or a mansion, depending on your intention and the attention you give to what kind of life you are building by the way you live each day.” —Dianna Booher, from Your Signature Life

“Gratitude is not a matter of luck or talent or wealth. It’s a mental attitude.” —Dianna Booher, from First Thing Monday Morning

“Approaching our work environment without hearing God’s voice can be disappointing, even disastrous, as striking out on vacation without being briefed on the weather reports for the destination.” —Dianna Booher, from First Thing Monday Morning

“Deciding that they can never be the best, many employees settle in to become the least.” —Dianna Booher, from First Thing Monday Morning

“If Jesus felt the need to ask questions and listen to His friends for feedback, how much more should we check our perceptions and improve ourselves by listening?” —Dianna Booher, from First Thing Monday Morning

Quotations on Feedback by Dianna Booher

“We need to measure ourselves with someone else’s yardstick occasionally.” —Dianna Booher, from Your Signature Life

“The best way to appreciate your job is to imagine yourself without one.” —Dianna Booher, from Your Signature Work

“Feedback, properly evaluated, from a caring contributor, can be invaluable in gaining perspective on where you’re going, what you’re doing, and what kind of person you’re becoming.” —Dianna Booher, from Your Signature Life

“The advice we receive from others tends to be largely our own; we hint at what we want others to tell us.” —Dianna Booher

“You have too much to lose if you don’t get feedback and much to gain if you do.” —Dianna Booher

“Most people won’t find it easy to give honest feedback. You’ll need to give them permission.” —Dianna Booher

“Feedback is invaluable to anyone interested in growth and improvement.” —Dianna Booher

“Feedback is often repeated until you learn it.” —Dianna Booher

“Consider negative feedback a gift, not a gripe.” —Dianna Booher

“The difficulty in getting helpful feedback doesn’t lessen the importance of the effort.” —Dianna Booher

“’There are two kinds of people in the world who hear feedback: Those who respond with, ‘Hmmm…tell me more’ and those who say, ‘Hmmm…so what makes you so smart?’” —Dianna Booher

“Simplicity and persuasion are intricately linked.” —Dianna Booher, from What MORE Can I Say?

“influence is not about what you say, but what others hear–after they observe.” —Dianna Booher, from What MORE Can I Say?

Quotations on Friendship by Dianna Booher

“The best of life is a meaningful conversation between life-long friends.” —Dianna Booher

“Few things stir your spirit and make you feel alive like engaging in a deep conversation.” —Dianna Booher

“There’s nothing like time with friends to warm the heart and freshen the outlook.” —Dianna Booher

“When making a request, give people time to consider the commitment. Otherwise, you get a ‘yes’ answer and a ‘no’ on follow-through.’ —Dianna Booher, from What MORE Can I Say?

“More and more, we trust fewer and fewer people and sources. A key question: Who benefits?” —Dianna Booher, from What MORE Can I Say?

Quotations on Gratitude by Dianna Booher

“If you’re not happy about what you’ve received in life, be happy for what you’ve escaped.” —Dianna Booher, from First Thing Monday Morning

“When you communicate gratitude, you lift your own spirits.” —Dianna Booher

Quotations on Humor by Dianna Booher

“Your humor should affirm your integrity—not be the cause of your downfall.” —Dianna Booher

“A sense of humor can be sunshine in a windowless office or a reward during an economic downturn.” —Dianna Booher, from First Thing Monday Morning

“Humor also serves its purpose when it permits us to be children again, to step outside the pressure of the adult role of always having the answers and handling problems correctly.” —Dianna Booher, from First Thing Monday Morning

“Humor should spread a smile, not wrinkle a brow.” —Dianna Booher, from First Thing Monday Morning

“We may use self-deprecating wit on ourselves as a shield of self-defense, but we should never use sarcasm as a sword to wound others.” —Dianna Booher, from First Thing Monday Morning

“Self-deprecatory humor can help us rise above feelings of inferiority. A popular notion says if we can laugh at ourselves before others do, we’re well-adjusted people.” —Dianna Booher, from First Thing Monday Morning

“A good sense of humor may be the most important thing to wear when you go out in public.” —Dianna Booher, from First Thing Monday Morning

“Humor can be a powerful tension reliever, especially the kind of humor that brings a belly laugh.” —Dianna Booher, from First Thing Monday Morning

Quotations on Leadership and Management by Dianna Booher

“People are too complex to be fully understood. So you can approach them with either trust or distrust. Your choice—and that often determines the relationship.” —Dianna Booher

“No matter how smart you start, there’s always room to move—to learn, grow, and improve.” —Dianna Booher

“A leader who communicates well can be a laboratory for life.” —Dianna Booher

“Influence is not about what you say, but what listeners hear–after they observe.” —Dianna Booher, from What MORE Can I Say?

“Even when you have the final say or okay, sell your ideas to get others aboard.” —Dianna Booher

“To trust means revealing your reasoning behind decisions.” ––Dianna Booher

“As a leader, strive to speak to the heart.” ––Dianna Booher

“Context matters. Consider it before you make ANY sensitive announcement.” ––Dianna Booher

“Change happens because leaders communicate solutions in ways that influence people’s emotions–not just their reasoning.” —Dianna Booher, from What MORE Can I Say?

“Gobbledygook wastes translation time, creates distrust, and limits your influence.” —Dianna Booher, from What MORE Can I Say?

“The age of generalization has passed. Communicate specifically. Be the filter for your followers.” —Dianna Booher, from What MORE Can I Say?

Quotations on Listening by Dianna Booher

“Think what a relief you feel when someone truly hears you. Give the gift of listening often.” —Dianna Booher

“Listening is not waiting your turn to speak.” —Dianna Booher

“An easy way to reduce our own error factor on the job is to talk less and listen more.” —Dianna Booher

“Listening helps close the gap between perception and reality. Otherwise, you’re selling tires to a person without a car.” —Dianna Booher, from What MORE Can I Say?

Quotations on Meetings by Dianna Booher

“If participating in a marathon meeting, don’t get stuck in the murky middle.” —Dianna Booher, from What MORE Can I Say?

“’If you ‘own’ the meeting or conversation, take charge.’” —Dianna Booher

Quotations on Negotiation by Dianna Booher

“Good negotiators listen for agreement; weak negotiators listen for disagreement.” —Dianna Booher, from What MORE Can I Say?

“Good negotiators are comfortable with silence; they listen far more than they talk. Weak negotiators talk more than listen.” —Dianna Booher, from What MORE Can I Say?

“Good negotiators remain calm in discussions and control their reactions. Weak negotiators become agitated and show emotion.” —Dianna Booher, from What MORE Can I Say?

“From screenplays to boardrooms, collaboration separates the winners from the losers.” —Dianna Booher, from What MORE Can I Say?

“Influence is not about what you say, but what others hear–after they observe.” —Dianna Booher, from What MORE Can I Say?

Quotations on Personal Development by Dianna Booher

“Keep yourself physically fit, financially fit, intellectually challenged, and socially well-rounded.” —Dianna Booher, from Your Signature Work

“Age does not depend upon years, but on outlook. Some are born old; others never age.” —Dianna Booher

“Injustice feels like an itch you can’t scratch.” —Dianna Booher

Quotations on Persuasion by Dianna Booher

“Simplicity and persuasion are intricately linked.” —Dianna Booher, from What MORE Can I Say?

“Whether persuading is good or bad depends on intellectual honesty, choice, purpose, and outcome.” —Dianna Booher, from What MORE Can I Say?

“You can’t persuade people to change their minds or their actions if you don’t know what they’re thinking or doing.” —Dianna Booher, from What MORE Can I Say?

“To have influence on others, you have to believe you can.” —Dianna Booher, from What MORE Can I Say?

“Perspective-taking makes persuasion possible.” —Dianna Booher, from What MORE Can I Say?

“Persuasive leaders use precise, powerful, yet tactful phrasing.” —Dianna Booher, from What MORE Can I Say?

“Making persuasive messages shorter rather than longer doesn’t necessarily make them high impact.” —Dianna Booher, from What MORE Can I Say?

“’When presenters offer extra benefits, the offer does not necessarily have an additive effect. Often the ‘extra’ cheapens the perceived value of the overall benefit and subtracts real value. At best, the low-value ‘extra’ may leave a negative impression of the high-value benefit.’” —Dianna Booher, from What MORE Can I Say?

“Persuasion is not manipulation. Whether it’s good or bad depends on honesty, intention, outcome.” —Dianna Booher, from What MORE Can I Say?

Quotations on Public Speaking by Dianna Booher

“A 2-minute thank-you is appreciated; a 5-minute thank-you is endured.” —Dianna Booher

“If you don’t edit yourself before you speak, your listeners will do it as you speak.” —Dianna Booher, from Speak With Confidence!

“The longer the quotation, the more punch the audience expects it to pack.” —Dianna Booher, from Speak With Confidence!

“End with a wallop, not a whimper.” —Dianna Booher, from Speak With Confidence!

“Boredom is contagious––audiences get it from speakers.” —Dianna Booher, from Speak With Confidence!

“Slide test: It’s not to see how much text fits a space, but how much concept sticks in the brain.” —Dianna Booher, from What MORE Can I Say?

“Doublespeak persists as a protective shield. It also limits your influence, wastes translation time, creates distrust, and causes confusion.” —Dianna Booher, from What MORE Can I Say?

“To expand your influence, ditch doublespeak.” —Dianna Booher, from What MORE Can I Say?

“The next time you’re faced with a more-is-better temptation, squelch the urge to splurge.  Communicate more with less.” —Dianna Booher, from What MORE Can I Say?

“Short does not necessarily equate to clear. Clarity comes from word choice, structure, and relevance.” —Dianna Booher, from What MORE Can I Say?

“Never use a $100 story in a three-minute time slot to make a nickel point.” —Dianna Booher, from Speak with Confidence!

“Structure is to storytelling what framing is to a house. Without it, you just have a heap of supplies on a vacant lot.” —Dianna Booher, from What MORE Can I Say?

“As a leader, strive to speak to the heart.” —Dianna Booher

“If you can’t write your message in a sentence, you can’t say it in an hour.” —Dianna Booher

“’When preparing and delivering your presentation, keep asking yourself, ‘So what?’” —Dianna Booher

“Every presentation serves as a chance to showcase character, substance, and style.” —Dianna Booher

“Human nature leans toward excess. That’s why it’s so easy for managers, parents, or leaders to lapse into lecture mode. More is not always better.” —Dianna Booher

“Whether you’re talking about change, political campaigns, or charity, when you want to act, speak directly to the heart.” —Dianna Booher, from What MORE Can I Say?

“Making the complex simple is hard.” —Dianna Booher, from What MORE Can I Say?

Quotations on Relationships by Dianna Booher

“Peer pressure forces people to reexamine their thinking, attitudes, and behavior and to consider changes in ways few other methods of influence can.” —Dianna Booher, from What MORE Can I Say?

“No matter the size of your paycheck or the thrill of your industry’s recognition, the loudest applause you will hear will be that of your family.” —Dianna Booher, from Your Signature Work

“Friends beat therapists in two ways: They don’t make you lie on a couch to talk, and they’re far less expensive!” —Dianna Booher, from Your Signature Life

“Solid relationships are built on a series of meaningful conversations.” —Dianna Booher, from Your Signature Life

“Words can make a deeper scar than silence can possibly heal.” —Dianna Booher, from The Worth of a Woman’s Words

“Pushing, pouting, pointing fingers, and invalidating opinions lead nowhere.” —Dianna Booher, from What MORE Can I Say?

“There are few greater responsibilities in life than to weigh your words with wisdom and kindness.” ––Dianna Booher, from The Worth of a Woman’s Words

“I’ve lost more sleep over words than from any illness, work, or obligation in my life.” ––Dianna Booher, from Well Connected

“Your relationships are the sum total of your interactions with other people stacked end to end.” ––Dianna Booher

“Generic apologies sound forced, insincere, and lacking in personal accountability.” ––Dianna Booher

“Expand and deepen your personal relationships to create deeper self-awareness.” ––Dianna Booher

“Never interpret a person’s words and actions until you know their motives.” ––Dianna Booher

“The depth of your relationship with another person is directly proportional to the quality of your conversations.” ––Dianna Booher

“People do not know what you think, feel, value, believe, or hope for them unless you’re able to tell them courteously, clearly, and convincingly.” ––Dianna Booher

“More and more, we trust fewer and fewer people and sources. A key question: Who benefits?” —Dianna Booher, from What MORE Can I Say?

“‘When making a request, give people time to consider the commitment. Otherwise,you get a ‘yes’ answer and a ‘no’ on follow-through.'” —Dianna Booher, from What MORE Can I Say?

Quotations on Trust by Dianna Booher

“More and more, we trust fewer and fewer people and sources. A key question: Who benefits?” —Dianna Booher, from What MORE Can I Say? 

“People distrust what they don’t understand.” —Dianna Booher, from What MORE Can I Say?

“After people trust you, they’ll decide whether to consider what you have to say or what you want them to do.” —Dianna Booher

“Innovation calls for direct communication, where honesty is valued above harmony.” —Dianna Booher

Quotations on Writing and Publishing by Dianna Booher

“If you want to persuade, pick up your pen.” —Dianna Booher

“If you can’t handle rejection, forget writing as a career.” —Dianna Booher

“Once you’re finished, give it one more reading. You can always strike another word.” —Dianna Booher

“Bureaucrats often do not intend to inform. They write to protect their organization. Doublespeak persists as a protective shield.” —Dianna Booher, from What MORE Can I Say?

“Communication doesn’t need to end when the last word leaves our lips. Writing as a form of communication is often overlooked. To understand its power for influence, you need to look no further than one-sentence TV or magazine ad.” —Dianna Booher, from What MORE Can I Say?

“Disorganized documents discourage people from reading. Convoluted sentences require rereading and waste time.” —Dianna Booher, from What MORE Can I Say?

“Short does not necessarily equate to clear. Clarity comes from word choice, structure, and relevance.” —Dianna Booher, from What MORE Can I Say?