leadership

/Tag:leadership

5 Mistakes Leaders Make in Responding to Questions

Whether delivering a presentation to clients or your own executive team, delegating, or passing someone in the hallway, leaders get questions. Some challenging, some trivial. But all responses leave an impression: As a leader, you know that people either trust you for the truth—or think less of you than before they asked. What makes the [...]

How Real Leaders Inspire, Build Culture, Stay Happy, Make Money

Given a half hour to kill in a shopping mall, I prefer to spend it reading greeting cards or books of essays. Not silly or trite sayings and philosophies, but those astute observations that slap you upside the head and make you think: “Hmmm. That’s squares with my experience. I’ll tuck that away for future [...]

4 Things Young Managers Can Learn From Older Employees

Last week’s blog addressed What Older Employees Can Learn From Young Executives. Granted, all five characteristics represent generalizations and aren’t universally applicable. But as generalizations, they guide thinking toward positive expectations. The same can be said about what younger managers can learn from older employees. Stereotypical thinking, for sure. Nevertheless, the following traits are common [...]

5 Things Older Employees Can Learn From Younger Executives

The cards seem stacked for failure when a team of 50 to 60-year-olds learn they’re reporting to a 30-year-old manager brought in from the outside. Age difference. Less experience. New to the organization. All the stereotypical thinking slips to the forefront of their minds to block a more seasoned perspective. Yet perspective may be exactly [...]

4 Ways Positive Communication Can Be a Big Negative

Attend any industry conference and you’ll find a motivational speaker talking about the importance of a positive outlook. You may even take home positive mantras to paste on your bathroom mirror. Nothing wrong with that. Leaders are generally optimistic people. Given that predisposition, leaders need to beware that on occasion their bias for the positive [...]

3 Interview Questions to Hire the Best Candidates

In the early days, I definitely made my share of bad hires: The employee who stole equipment. The salesperson who never made a sale. The woman who continually fell asleep at her desk and did her personal errands including her daughter’s wedding planning while out of the office on company business. In the beginning I [...]